Bug: Voice guidance
Quote from Sigop on 26.04.2020, 19:09New Input:
Was working fine but now discovered the voice guidance cuts out when I am on SENA intercom with my 2-up. I broke the intercom off and the voice prompt came back on with no intervention by me. Intercom back on and voice prompt gone.
I-phone 7 plus latest release of Scenic. Is this a SENA SMH10R settings priority problem or is there a setting in Scenic for me.
Thanks.
New Input:
Was working fine but now discovered the voice guidance cuts out when I am on SENA intercom with my 2-up. I broke the intercom off and the voice prompt came back on with no intervention by me. Intercom back on and voice prompt gone.
I-phone 7 plus latest release of Scenic. Is this a SENA SMH10R settings priority problem or is there a setting in Scenic for me.
Thanks.
Quote from Guido on 27.04.2020, 07:49Quote from Sigop on April 26, 2020, 19:09New Input:
Was working fine but now discovered the voice guidance cuts out when I am on SENA intercom with my 2-up. I broke the intercom off and the voice prompt came back on with no intervention by me. Intercom back on and voice prompt gone.
I-phone 7 plus latest release of Scenic. Is this a SENA SMH10R settings priority problem or is there a setting in Scenic for me.
Thanks.
I think it's both a SENA priority and a Scenic issue at the moment. This is the SENA priority according to the manual:
Scenic, when Settings > Sound & Haptics > Voice Output, is set to 'Device Default' is playing the instructions as music... thus lower priority than intercom. By choosing 'as Phonecall (HFP)' as output, the voice instructions will interrupt the intercom. You can give it a try... however... this is where the issue it at the moment (v2.2.7). Working on an update now to resolve this. Will hopefully have that ready by end of this week.
Quote from Sigop on April 26, 2020, 19:09New Input:
Was working fine but now discovered the voice guidance cuts out when I am on SENA intercom with my 2-up. I broke the intercom off and the voice prompt came back on with no intervention by me. Intercom back on and voice prompt gone.
I-phone 7 plus latest release of Scenic. Is this a SENA SMH10R settings priority problem or is there a setting in Scenic for me.
Thanks.
I think it's both a SENA priority and a Scenic issue at the moment. This is the SENA priority according to the manual:
Scenic, when Settings > Sound & Haptics > Voice Output, is set to 'Device Default' is playing the instructions as music... thus lower priority than intercom. By choosing 'as Phonecall (HFP)' as output, the voice instructions will interrupt the intercom. You can give it a try... however... this is where the issue it at the moment (v2.2.7). Working on an update now to resolve this. Will hopefully have that ready by end of this week.
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Quote from drbarryc on 03.05.2020, 18:00Quote from drbarryc on April 26, 2020, 13:32Hello,
I just downloaded the Scenic app and running 2.2.7 and used it for the first time. After the first few voice guidance directions it stopped working. this occurred throughout the riding day. Is seemed to cut out after I was using intercom and when switching music stations. I was hands free using my Cardo Freecom 4 unit. I am set on device default. Using a iphone 6.
Thank you
Update. I used the app today for a long ride. The voice guidance worked fine. The guidance worked well with music as well. The guidance stayed with me all day. Thanks
Quote from drbarryc on April 26, 2020, 13:32Hello,
I just downloaded the Scenic app and running 2.2.7 and used it for the first time. After the first few voice guidance directions it stopped working. this occurred throughout the riding day. Is seemed to cut out after I was using intercom and when switching music stations. I was hands free using my Cardo Freecom 4 unit. I am set on device default. Using a iphone 6.
Thank you
Update. I used the app today for a long ride. The voice guidance worked fine. The guidance worked well with music as well. The guidance stayed with me all day. Thanks
Quote from Nezrahm on 08.05.2020, 07:45I have tested the 2.2.8 version some now and it does seem to work a lot better, nice!
It's not perfect though, it still happens for me that the voice guidance suddenly just dies, all the while music is playing as normal. Haven't been able to pinpoint when this happens. 🙁
For what it's worth I'm used a Cardo unit and also have an Apple Watch witch might interfere I guess. I have always left "Voice Output" to "Device Default", should I be using something else for a more stable experience?
I have tested the 2.2.8 version some now and it does seem to work a lot better, nice!
It's not perfect though, it still happens for me that the voice guidance suddenly just dies, all the while music is playing as normal. Haven't been able to pinpoint when this happens. 🙁
For what it's worth I'm used a Cardo unit and also have an Apple Watch witch might interfere I guess. I have always left "Voice Output" to "Device Default", should I be using something else for a more stable experience?
Quote from Guido on 08.05.2020, 08:17You could try ‘as phone call’ but sound quality will be poorer and transitions from music to voice instruction will not be as smooth.
Meanwhile I’ll collect more feedback on this to see why this is happening. Have not had any other issues reported to me on 2.2.8.
You could try ‘as phone call’ but sound quality will be poorer and transitions from music to voice instruction will not be as smooth.
Meanwhile I’ll collect more feedback on this to see why this is happening. Have not had any other issues reported to me on 2.2.8.
Quote from hesco 2-3 on 08.05.2020, 08:19I took a 222 mile trip yesterday and it worked great. I had the voice output set to as a phone call at first. It was a very clunky transition from music to voice guidance, so I switched it back to the default and it worked flawlessly. Even when the speed limit audible warning would go off, it would return the music to original level. I have a Sena 10s and using the 2.2.8 version.
As far as I am concerned, this is fixed for me!
I took a 222 mile trip yesterday and it worked great. I had the voice output set to as a phone call at first. It was a very clunky transition from music to voice guidance, so I switched it back to the default and it worked flawlessly. Even when the speed limit audible warning would go off, it would return the music to original level. I have a Sena 10s and using the 2.2.8 version.
As far as I am concerned, this is fixed for me!
Quote from CB1100_Tom on 08.05.2020, 10:10Hi,
I also have an Apple Watch 4 with LTE and I use an iPhone 11 Pro and no problems since 2.2.8(beta 4). As a Bluetooth device I‘m using Sena 10U. No interference coming up.
Everything works fine now.
Regards
Thomas
Hi,
I also have an Apple Watch 4 with LTE and I use an iPhone 11 Pro and no problems since 2.2.8(beta 4). As a Bluetooth device I‘m using Sena 10U. No interference coming up.
Everything works fine now.
Regards
Thomas
Quote from Nezrahm on 16.05.2020, 07:25I have to agree that the voice guidance is good now and the general problem is definitely solved.
What I'm experiencing now on a couple of occasions seems to be a much more specific bug. I'm generally using the dynamically generated round trips and I have detour behaviour set to recalculate. I'm not sure what the bug is and under what conditions it actually triggers but that's my setup. The voice sometimes, quite rarely, just gives up and it seems to be while it's trying to come up with a detour/recalculation. The map still shows a route, I just don't get any more voice guides.
I have to agree that the voice guidance is good now and the general problem is definitely solved.
What I'm experiencing now on a couple of occasions seems to be a much more specific bug. I'm generally using the dynamically generated round trips and I have detour behaviour set to recalculate. I'm not sure what the bug is and under what conditions it actually triggers but that's my setup. The voice sometimes, quite rarely, just gives up and it seems to be while it's trying to come up with a detour/recalculation. The map still shows a route, I just don't get any more voice guides.
Quote from tragicallynuts on 16.05.2020, 08:47Running 2.2.8 and voice refuses to work. Thought maybe it was my Sena but I ran the following setup
phone only/speaker
voice for one credit
still no luck so I removed and reinstalled app. Completely default setup and still no voice.
Running 2.2.8 and voice refuses to work. Thought maybe it was my Sena but I ran the following setup
phone only/speaker
voice for one credit
still no luck so I removed and reinstalled app. Completely default setup and still no voice.
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Quote from Guido on 16.05.2020, 08:59@tragicallynuts, have you gone through possible causes here: https://scenic.app/knowledge-base/no-voice-guidance-instructions/ ?
If none of this helps could you let me know when are you powering up the Sena? Is that before or after you tapped the ‘start’ button? Perhaps you could give both a try, completely closing scenic through the app switcher between the tries? (Have topped you up to 25 credits so you can try more times)
if that also doesn’t seem to work let me know and I’ll give you premium for a week so you can try with that.
also, seems to be something wrong with the picture you uploaded. I guess it’s a screenshot of your sound & haptics settings? Could you upload again please?
sorry about all this. Will get to the bottom of it!
@tragicallynuts, have you gone through possible causes here: https://scenic.app/knowledge-base/no-voice-guidance-instructions/ ?
If none of this helps could you let me know when are you powering up the Sena? Is that before or after you tapped the ‘start’ button? Perhaps you could give both a try, completely closing scenic through the app switcher between the tries? (Have topped you up to 25 credits so you can try more times)
if that also doesn’t seem to work let me know and I’ll give you premium for a week so you can try with that.
also, seems to be something wrong with the picture you uploaded. I guess it’s a screenshot of your sound & haptics settings? Could you upload again please?
sorry about all this. Will get to the bottom of it!
Quote from Guido on 16.05.2020, 09:04@nezrahm
Definitely something not ok. I’ll have a look at that. Where do you generate the round trip? In start screen or in route editor through routes tab?
Meanwhile you could try ‘Go Back’ as detour behavior. That might make a difference as that generally has faster recalculation.
Definitely something not ok. I’ll have a look at that. Where do you generate the round trip? In start screen or in route editor through routes tab?
Meanwhile you could try ‘Go Back’ as detour behavior. That might make a difference as that generally has faster recalculation.
Quote from tragicallynuts on 16.05.2020, 09:14Tried setting a finish location and generating a route. Also tried the detour just now. Something I noticed is that when I adjust the volume there is no count down. I see there’s a message about adjusting the volume using hardware buttons during countdown.
One more thing, I do hear the beeping and other sound effects.
Tried setting a finish location and generating a route. Also tried the detour just now. Something I noticed is that when I adjust the volume there is no count down. I see there’s a message about adjusting the volume using hardware buttons during countdown.
One more thing, I do hear the beeping and other sound effects.
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Quote from Guido on 16.05.2020, 09:38Quote from tragicallynuts on May 16, 2020, 09:14Tried setting a finish location and generating a route. Also tried the detour just now. Something I noticed is that when I adjust the volume there is no count down. I see there’s a message about adjusting the volume using hardware buttons during countdown.
One more thing, I do hear the beeping and other sound effects.
Ok thanks. Could you try this please now? Sorry for all the work: If none of this helps could you let me know when are you powering up the Sena? Is that before or after you tapped the ‘start’ button? Perhaps you could give both a try, completely closing scenic through the app switcher between the tries? (Have topped you up to 25 credits so you can try more times)
Quote from tragicallynuts on May 16, 2020, 09:14Tried setting a finish location and generating a route. Also tried the detour just now. Something I noticed is that when I adjust the volume there is no count down. I see there’s a message about adjusting the volume using hardware buttons during countdown.
One more thing, I do hear the beeping and other sound effects.
Ok thanks. Could you try this please now? Sorry for all the work: If none of this helps could you let me know when are you powering up the Sena? Is that before or after you tapped the ‘start’ button? Perhaps you could give both a try, completely closing scenic through the app switcher between the tries? (Have topped you up to 25 credits so you can try more times)
Quote from Nezrahm on 16.05.2020, 09:48Quote from Guido on May 16, 2020, 09:04Definitely something not ok. I’ll have a look at that. Where do you generate the round trip? In start screen or in route editor through routes tab?
Meanwhile you could try ‘Go Back’ as detour behavior. That might make a difference as that generally has faster recalculation.
I generate it from the start screen. I wasn't even aware that it could be done from the route editor until you mentioned it in another post, some days ago.
I can try with the different detour behaviour. The reason I had it chosen is because the generated trips sometimes try and take you down private roads (not your fault I assume, depends on the map provider).
Quote from Guido on May 16, 2020, 09:04Definitely something not ok. I’ll have a look at that. Where do you generate the round trip? In start screen or in route editor through routes tab?
Meanwhile you could try ‘Go Back’ as detour behavior. That might make a difference as that generally has faster recalculation.
I generate it from the start screen. I wasn't even aware that it could be done from the route editor until you mentioned it in another post, some days ago.
I can try with the different detour behaviour. The reason I had it chosen is because the generated trips sometimes try and take you down private roads (not your fault I assume, depends on the map provider).
Quote from tragicallynuts on 16.05.2020, 09:49In most cases I setup and activate the gps before turning on the Sena. All the testing I’m doing today is with just the phone. No Bluetooth.
In most cases I setup and activate the gps before turning on the Sena. All the testing I’m doing today is with just the phone. No Bluetooth.
Quote from Guido on 16.05.2020, 09:58Quote from tragicallynuts on May 16, 2020, 09:49In most cases I setup and activate the gps before turning on the Sena. All the testing I’m doing today is with just the phone. No Bluetooth.
Ok. Have given you premium for a week. Do a pull-to-refresh in the me tab to activate it. See if that makes a difference voice wise?
Quote from tragicallynuts on May 16, 2020, 09:49In most cases I setup and activate the gps before turning on the Sena. All the testing I’m doing today is with just the phone. No Bluetooth.
Ok. Have given you premium for a week. Do a pull-to-refresh in the me tab to activate it. See if that makes a difference voice wise?
Quote from tragicallynuts on 16.05.2020, 10:15Ha and immediately voice starts working ;). Thanks I’ll give it a try
Ha and immediately voice starts working ;). Thanks I’ll give it a try
Quote from Guido on 16.05.2020, 10:24Quote from tragicallynuts on May 16, 2020, 10:15Ha and immediately voice starts working ;). Thanks I’ll give it a try
Wow... OK. If that's really the reason then that's a big bug. If this is really the cause I would have expected more feedback about this, but I guess it's still possible. In any case, happy it's working now for you. I'll go through the code in the coming week and do some more testing myself to see if I can find and fix it for the upcoming update. Thanks for your help and patience!
Quote from tragicallynuts on May 16, 2020, 10:15Ha and immediately voice starts working ;). Thanks I’ll give it a try
Wow... OK. If that's really the reason then that's a big bug. If this is really the cause I would have expected more feedback about this, but I guess it's still possible. In any case, happy it's working now for you. I'll go through the code in the coming week and do some more testing myself to see if I can find and fix it for the upcoming update. Thanks for your help and patience!
Quote from Guido on 16.05.2020, 10:30@nezrahm Could you tell me your Scenic nickname please? I tried to find if you were premium. Are you? Might be dealing with related problem to tragicallynuts here.
@nezrahm Could you tell me your Scenic nickname please? I tried to find if you were premium. Are you? Might be dealing with related problem to tragicallynuts here.
