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Bug: Voice guidance
Quote from Guido on May 16, 2020, 08:59@tragicallynuts, have you gone through possible causes here: https://scenicapp.space/blog/knowledge-base/no-voice-guidance-instructions/ ?
If none of this helps could you let me know when are you powering up the Sena? Is that before or after you tapped the ‘start’ button? Perhaps you could give both a try, completely closing scenic through the app switcher between the tries? (Have topped you up to 25 credits so you can try more times)
if that also doesn’t seem to work let me know and I’ll give you premium for a week so you can try with that.
also, seems to be something wrong with the picture you uploaded. I guess it’s a screenshot of your sound & haptics settings? Could you upload again please?
sorry about all this. Will get to the bottom of it!
@tragicallynuts, have you gone through possible causes here: https://scenicapp.space/blog/knowledge-base/no-voice-guidance-instructions/ ?
If none of this helps could you let me know when are you powering up the Sena? Is that before or after you tapped the ‘start’ button? Perhaps you could give both a try, completely closing scenic through the app switcher between the tries? (Have topped you up to 25 credits so you can try more times)
if that also doesn’t seem to work let me know and I’ll give you premium for a week so you can try with that.
also, seems to be something wrong with the picture you uploaded. I guess it’s a screenshot of your sound & haptics settings? Could you upload again please?
sorry about all this. Will get to the bottom of it!
Quote from Guido on May 16, 2020, 09:04@nezrahm
Definitely something not ok. I’ll have a look at that. Where do you generate the round trip? In start screen or in route editor through routes tab?
Meanwhile you could try ‘Go Back’ as detour behavior. That might make a difference as that generally has faster recalculation.
@nezrahm
Definitely something not ok. I’ll have a look at that. Where do you generate the round trip? In start screen or in route editor through routes tab?
Meanwhile you could try ‘Go Back’ as detour behavior. That might make a difference as that generally has faster recalculation.
Quote from tragicallynuts on May 16, 2020, 09:14Tried setting a finish location and generating a route. Also tried the detour just now. Something I noticed is that when I adjust the volume there is no count down. I see there’s a message about adjusting the volume using hardware buttons during countdown.
One more thing, I do hear the beeping and other sound effects.
Tried setting a finish location and generating a route. Also tried the detour just now. Something I noticed is that when I adjust the volume there is no count down. I see there’s a message about adjusting the volume using hardware buttons during countdown.
One more thing, I do hear the beeping and other sound effects.
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Quote from Guido on May 16, 2020, 09:38Quote from tragicallynuts on May 16, 2020, 09:14Tried setting a finish location and generating a route. Also tried the detour just now. Something I noticed is that when I adjust the volume there is no count down. I see there’s a message about adjusting the volume using hardware buttons during countdown.
One more thing, I do hear the beeping and other sound effects.
Ok thanks. Could you try this please now? Sorry for all the work: If none of this helps could you let me know when are you powering up the Sena? Is that before or after you tapped the ‘start’ button? Perhaps you could give both a try, completely closing scenic through the app switcher between the tries? (Have topped you up to 25 credits so you can try more times)
Quote from tragicallynuts on May 16, 2020, 09:14Tried setting a finish location and generating a route. Also tried the detour just now. Something I noticed is that when I adjust the volume there is no count down. I see there’s a message about adjusting the volume using hardware buttons during countdown.
One more thing, I do hear the beeping and other sound effects.
Ok thanks. Could you try this please now? Sorry for all the work: If none of this helps could you let me know when are you powering up the Sena? Is that before or after you tapped the ‘start’ button? Perhaps you could give both a try, completely closing scenic through the app switcher between the tries? (Have topped you up to 25 credits so you can try more times)
Quote from Nezrahm on May 16, 2020, 09:48Quote from Guido on May 16, 2020, 09:04Definitely something not ok. I’ll have a look at that. Where do you generate the round trip? In start screen or in route editor through routes tab?
Meanwhile you could try ‘Go Back’ as detour behavior. That might make a difference as that generally has faster recalculation.
I generate it from the start screen. I wasn't even aware that it could be done from the route editor until you mentioned it in another post, some days ago.
I can try with the different detour behaviour. The reason I had it chosen is because the generated trips sometimes try and take you down private roads (not your fault I assume, depends on the map provider).
Quote from Guido on May 16, 2020, 09:04Definitely something not ok. I’ll have a look at that. Where do you generate the round trip? In start screen or in route editor through routes tab?
Meanwhile you could try ‘Go Back’ as detour behavior. That might make a difference as that generally has faster recalculation.
I generate it from the start screen. I wasn't even aware that it could be done from the route editor until you mentioned it in another post, some days ago.
I can try with the different detour behaviour. The reason I had it chosen is because the generated trips sometimes try and take you down private roads (not your fault I assume, depends on the map provider).
Quote from tragicallynuts on May 16, 2020, 09:49In most cases I setup and activate the gps before turning on the Sena. All the testing I’m doing today is with just the phone. No Bluetooth.
In most cases I setup and activate the gps before turning on the Sena. All the testing I’m doing today is with just the phone. No Bluetooth.
Quote from Guido on May 16, 2020, 09:58Quote from tragicallynuts on May 16, 2020, 09:49In most cases I setup and activate the gps before turning on the Sena. All the testing I’m doing today is with just the phone. No Bluetooth.
Ok. Have given you premium for a week. Do a pull-to-refresh in the me tab to activate it. See if that makes a difference voice wise?
Quote from tragicallynuts on May 16, 2020, 09:49In most cases I setup and activate the gps before turning on the Sena. All the testing I’m doing today is with just the phone. No Bluetooth.
Ok. Have given you premium for a week. Do a pull-to-refresh in the me tab to activate it. See if that makes a difference voice wise?
Quote from tragicallynuts on May 16, 2020, 10:15Ha and immediately voice starts working ;). Thanks I’ll give it a try
Ha and immediately voice starts working ;). Thanks I’ll give it a try
Quote from Guido on May 16, 2020, 10:24Quote from tragicallynuts on May 16, 2020, 10:15Ha and immediately voice starts working ;). Thanks I’ll give it a try
Wow... OK. If that's really the reason then that's a big bug. If this is really the cause I would have expected more feedback about this, but I guess it's still possible. In any case, happy it's working now for you. I'll go through the code in the coming week and do some more testing myself to see if I can find and fix it for the upcoming update. Thanks for your help and patience!
Quote from tragicallynuts on May 16, 2020, 10:15Ha and immediately voice starts working ;). Thanks I’ll give it a try
Wow... OK. If that's really the reason then that's a big bug. If this is really the cause I would have expected more feedback about this, but I guess it's still possible. In any case, happy it's working now for you. I'll go through the code in the coming week and do some more testing myself to see if I can find and fix it for the upcoming update. Thanks for your help and patience!
Quote from Guido on May 16, 2020, 10:30@nezrahm Could you tell me your Scenic nickname please? I tried to find if you were premium. Are you? Might be dealing with related problem to tragicallynuts here.
@nezrahm Could you tell me your Scenic nickname please? I tried to find if you were premium. Are you? Might be dealing with related problem to tragicallynuts here.
