No Voice Guidance Instructions
There can be several causes for this:
- You muted the voice by accident
While navigating, if you go to the navigation menu (big button menu), a few buttons will appear. One of them is a mute voice button. It’s off by default, but perhaps you accidentally tapped it on a previous trip (the setting is remembered between trips).
- The first guidance instruction is far away
If the first guidance instruction is far away you will only hear a beep when starting a ride. The first instruction will play just before the turn. Depending on the type of road, this can be 2 miles up to half a mile before the actual turn.
- You are not premium
Voice is a premium feature. If you are not premium, when starting a ride, you will be asked what you’d like to do: Continue without voice or pay 1-credit for voice guidance for that ride. If you chose ‘continue without’ you won’t get any voice.
- Check your sound settings and connected audio devices
For 99% of all cases your sound setting should be on ‘Device Default’. Only if you want to force playing over the iPhone Speakers or to a bluetooth device connected through handsfree phonecall protocol (HFP), choose the corresponding option.
- Select another voice/language
There was a bug in earlier versions of iOS13 where some text-to-speech voices were not recognised by iOS, thus no voice would play. To correct this, select another voice through Settings > Sound & Haptics > Voice & Language