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Bug: Music in the background low volume
@guidomm - please help with this.
This is a rather annoying issue ... not sure if others are experiencing it.
When my music is playing in the background, at the beginning it plays at a normal level. Then soon after Scenic starts making announcements, the music gets lower allowing Scenic's voice to play over the music at the same time - and this is by design - which is awesome. The problem is that often, even after Scenic has finished the announcement, the music volume never returns back to normal. Keep in mind this has nothing to do with the music app volume itself, nor with the hardware volume level of the phone.
Initially I thought it may be due to me running so many GPS/voice apps in the background at the same time. But yesterday I made a test and used Spotify and Scenic only and the problem still occurs.
I guess I could use Scenic with announcements turned off - but this is not ideal at all as I'd rather pay attention at the road than constantly looking at the phone for directions.
I'm using the app on Iphone 11 at the moment; this was happening on my previous Iphone X too.
I am aware of this issue. It’s a bug. Currently a beta version is being tested with a fix for this. It looks like that fix solves the problem. I will be releasing this version to the App Store in the coming week.
Apologies for the inconvenience.
My music problem is bigger than this. Often the music will stop entirely when Scenic interrupts it, and will not restart unless I do so manually. Had to do this several times yesterday and finally gave up listening to music because it was too distracting to keep messing with my phone while riding.
I am using an iPhone SE, iOS 13.3.1, and the standard "Music" app that came on the phone. The only apps I had open were Scenic and Music.
I do not have this problem when using Google Maps or Waze, BTW.
Thanks for everything you do, Guido!
Scenic Version 2.2.6 was released to the App Store yesterday afternoon (US time). Could you give it a try with that? I believe this will resolve all the issues with voice and music. If not, of course please let me know.
My phone says that I am using v. 2.2.6 already. I do not know if this updated before or after my ride yesterday, so I will have to give it a test and let you know.
Thanks!
Similar issue twice in past week. 2.2.6 and premium being used. Pandora was media player in use. Happened twice right after a speed limit audible warning.
Tried again this week with v. 2.2.6 and standard Music app. Problem persists; volume drops and, often, after the current song ends, no more music will play unless restarted manually. It is not possible use Scenic and Music at the same time.
Ok. Thanks everyone for the feedback. Obviously I’ll need to take another look at this. Will do so in coming week. If you’d like to beta test please send me a direct email. Would be handy because I don’t seem to have this problem myself, so hard to know if it’s fixed.
Guido, sorry to be ignorant but I cannot figure out how to send you a direct email. I would certainly be willing to beta test for you.
Sorry. If you go to support page, all the way at the bottom, there’s an ‘email me’ button.