Please or Register to create posts and topics.

Unable to download offline maps

Page 1 of 2Next

Hi @guidomm, When I try to download offline maps, the only region that drops down, regardless of where I click, is Africa. I'm trying to download North America maps, specifically California. Am I the only one seeing this behavior?

I have not heard any other feedback regarding this yet. Could you perhaps upload a screenshot?

If you're enjoying Scenic and are happy with the support, please leave a nice rating in the App Store. It would mean a lot to me ❤️

I recorded a video but I can't upload videos here. A screenshot doesn't show how I'm clicking on the other regions and getting the same Africa dropdown list

Could you paste a link to cloud storage where the video is stored? Or alternatively send the video through email? To e-mail me go to support (top roght) and scroll all the way down for the ‘email me’ button.

If you're enjoying Scenic and are happy with the support, please leave a nice rating in the App Store. It would mean a lot to me ❤️

Email sent

I am having the exact same issue. I click “North America” and Africa expands. I touch it again and Africa collapses. I try to open North America again, but Africa expands same as before.

@sourwookie I'm still investigating with help of @osoamazin

Are you also running iOS 13.5 beta by any chance?

 

If you're enjoying Scenic and are happy with the support, please leave a nice rating in the App Store. It would mean a lot to me ❤️

@guidomm, the issue also happens when accessing settings. Only the Appearance setting can be selected, no matter where I click.

@osoamazin

OK. Hmmm. I have a Scenic beta version ready. It has been compiled with newer version Xcode (Apple's development environment). Would you mind testing this version? If so, let me know and I'll make arrangement to add you to beta test.

If you're enjoying Scenic and are happy with the support, please leave a nice rating in the App Store. It would mean a lot to me ❤️

I am on iPad, 13.4.1

Yes, I can beta test

@sourwookie

@osoamazin

hi Guys. I’m a bit stuck with this issue. I’ve tried everything I can think of to reproduce this issue, but can’t.  Also tried a few possible ‘shooting in the dark’ solutions through beta versions with @osoamazin, but so far no luck.

If you can think of anything that might cause this, or something that is very specific to your device or it’s settings please let me know. Think of things like specific non-default accessibility settings, landscape/portrait rotations, anything really.

 

If you're enjoying Scenic and are happy with the support, please leave a nice rating in the App Store. It would mean a lot to me ❤️

Update:

I just installed the latest iOS 13,5 beta (17f5065a) and the problem is gone! Thanks for your help @guidomm!

Corkster52 has reacted to this post.
Corkster52
Quote from OSoAmazin on May 7, 2020, 02:01

Update:

I just installed the latest iOS 13,5 beta (17f5065a) and the problem is gone! Thanks for your help @guidomm!

That’s great to hear. Thanks for letting me know 👍

If you're enjoying Scenic and are happy with the support, please leave a nice rating in the App Store. It would mean a lot to me ❤️

Looks like Apple broke it again....

Really? What iOS and Scenic versions are you-running now? (scenic version at. Bottom of settings tab)

If you're enjoying Scenic and are happy with the support, please leave a nice rating in the App Store. It would mean a lot to me ❤️

Scenic 2.3.0(1) beta

iOS 13.6 (17G5045c)

@guidomm, this issue is still happening on the latest version of iOS beta and scenic beta. Not sure if you have any suggestions but I would really like to use this app more.

It seems to affect a very small group of people and be related to iOS versions (as it works in some iOS versions for this people. It in others it doesn’t). I have not been able to reproduce this on any of my devices. I have yet to find out what these people have in common. The only thing that springs to mind is some kind of accessibility setting, but even that is a wild guess.

in Scenic 3 I will revise the ‘expanding sections’ design as a whole so that should resolve it once and for all.

If you're enjoying Scenic and are happy with the support, please leave a nice rating in the App Store. It would mean a lot to me ❤️

Hi Guido,

I just purchased a lifetime subscription. I am not able to download Maps. Nor am I able to fold out menu options in the app. I can not see any account Information or the trips that I have saved. (It does work in the ‘ settings’ menu. I am using IPhone XS Max with Ios 14.2. I am not using any atypical settings. Looking forward to a solition. Kind regards.

Page 1 of 2Next