Quote from Guido on April 16, 2020, 16:15

Hi Mike,

It's strange that it's not updating your trip list in Scenic. Every time Scenic displays the Furkot trips it makes a real time connection with Furkot. Could it be that you have two furkot accounts perhaps? And Scenic is connected to the 'wrong' one?

In any case, here's how you can disconnect / reconnect Scenic with Furkot

• Go to the Furkot website and login with your furkot account
• Open the menu (click 'hamburger' button top right)
• Select 'applications' from that menu
• You'll see a list of applications that are allowed to access your Furkot data, Scenic should be in that list
• Click the 'Remove' button next to Scenic.
• Now go to Scenic > Import > Furkot
• Scenic should now recognise that it's not connected to Furkot anymore and give you the opportunity to enter your Furkot details again.

Quote from kn0xster on April 17, 2020, 03:50

Hi Guido,

I think that might well be the case that I have two accounts. The issue is that I don't know what the details to the old account are any more so when I go to Furkot to disconnect from there it says that I don't have any apps connected (but it does recommend Scenic though 😉 ).

 

Is there a way to sever the connection within Scenic?

 

Cheers,

Mike

Quote from Guido on April 17, 2020, 08:34

I'll have to do it directly in the database. What's your Scenic nickname?

Quote from kn0xster on April 17, 2020, 09:39

ok thanks man. The nickname is 'Knoxy' and it should have 11 rides linked with the account so far.

Quote from Guido on April 17, 2020, 09:46

Done. You should now get the Furkot Login screen when you select Furkot row in the Import tab. Let me know if you run into any more problems (best send me direct email through support link in that case)

Quote from kn0xster on April 17, 2020, 14:38

Awesome thanks. Works perfectly. Thanks Guido!

Maybe worthwhile putting an option in Scenic for people do be able to do this on their side. hopefully not too many idiots with multiple Furkot accounts they dont remember the access to!

Quote from Funfuzz on April 27, 2020, 08:58

I second the feature request to be able to reset the furkot integration Scenic side.  I am also unable to have my Furkot map list auto-update.  After reading this post I have a hypothesis that this may be caused from me establishing integration with a direct account but later utilizing Facebook login. Right now, Scenic sees only my older Furkot maps, and inside the Furkot web app it doesn’t recognize that I have Scenic integration (no way to disconnect).

Quote from Guido on April 27, 2020, 09:12

Quote from Funfuzz on April 27, 2020, 08:58

I second the feature request to be able to reset the furkot integration Scenic side.  I am also unable to have my Furkot map list auto-update.  After reading this post I have a hypothesis that this may be caused from me establishing integration with a direct account but later utilizing Facebook login. Right now, Scenic sees only my older Furkot maps, and inside the Furkot web app it doesn’t recognize that I have Scenic integration (no way to disconnect).

OK. Have removed connection for you and will add this to feature request list.

Quote from Funfuzz on April 27, 2020, 09:40

Wow!  Thank you for the lightning fast response..  this fixed the issue.  🙂