Due to site maintenance, Forum interaction has been disabled until August 13. For support, please search existing forum posts or check the support page.
Forum Navigation
You need to log in to create posts and topics.
Bug: Menu items not responding to touch. IPad Pro.
#1 · January 18, 2021, 21:06
On any screen with a menu on the left side of the screen, the options do not respond to touch. As far as I can tell all, all other parts do the app work fine. iOS 14.3 
#2 · January 18, 2021, 23:39
There are two solutions for this:
1. An app update with a (possible) fix for this is currently awaiting Apple approval. You can wait for this update to see if that solves the bug. It could be a few days until Apple approves it. Not 100% sure this fixes the problem though, but perhaps worth a shot given what the second option entails...
2. Reset all settings on your iPhone. (This resets passwords, WiFi’s etc. ). It’s a bit of a pain, but has worked for others with this problem. To do this open the iOS Settings App > General > Reset All Settings.
If you’d like more details, there’s more information on this problem here: https://scenicapp.space/blog/forum/topic/unable-to-download-offline-maps/?part=3#postid-1089
Sorry about this. Hope this helps/explains. If not or if you have other questions please let me know. Happy to help.
Best regards and ride safe,
Guido
If you're enjoying Scenic and are happy with the support, please leave a nice rating in the App Store. It would mean a lot to me ❤️
#3 · January 19, 2021, 04:20
Correction.... the app update has just been approved. Download it from the App Store here: https://apps.apple.com/app/id1089668246
Since I’m not experiencing this problem myself, could you let me know if this fixes the problem?
If you're enjoying Scenic and are happy with the support, please leave a nice rating in the App Store. It would mean a lot to me ❤️
#4 · January 19, 2021, 07:55
That did it! Thanks!
#5 · January 19, 2021, 08:40
Just to double check... the update fixed it? Or did you reset your iOS settings?
If you're enjoying Scenic and are happy with the support, please leave a nice rating in the App Store. It would mean a lot to me ❤️
#6 · January 20, 2021, 07:56
The Scenic update in the App Store fixed it. Thanks again!
#7 · January 20, 2021, 07:59
Awesome! Thanks
If you're enjoying Scenic and are happy with the support, please leave a nice rating in the App Store. It would mean a lot to me ❤️