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App zooming out on its own

I have an issue that only started a few days ago. While navigating a route the map will zoom out full on its own. I have tried setting the auto zoom to none, less and normal but it continues to zoom out on its own. Any ideas before I try a re-install of the app?

 

thanks

I just went through the code changes of the last 5 released (going back a few months), and nothing has changed regarding the auto-zoom functionality during that time. So, it's really strange that you started experiencing this now.

Are you see any other strange things? Like jumping GPS coordinates, strange average / max speeds for a ride? Too high distance for a tracked ride? Connectivity issues (bluetooth / wifi)?

If you're enjoying Scenic and are happy with the support, please leave a nice rating in the App Store. It would mean a lot to me ❤️

Sorry I don’t remember any anomalies with the data/info during the ride. Also the recorded data of the ride after completion looks normal.

The only items I have changed in the settings menu that I am aware of are - selected hide route behind me, turned auto zoom to off and selected all the map elements to on.

 

OK. Maybe the AutoZoom Off could have something to do with it. Did you change that recently? In other words, did the strange behavior start after you changed that setting? Or did you always have Autozoom to Off?

If you're enjoying Scenic and are happy with the support, please leave a nice rating in the App Store. It would mean a lot to me ❤️

I set it to less a few weeks ago and it was ok. Then a few days ago during a ride it started zooming out all on its own, so I set it to off however it did not stop it zooming out. After that I tried several of the other auto zoom settings to no avail.

seems like I have no option but to do a delete/ re-install?

OK. You can give the delete/re-install a try. It's pretty harmless. All you data is safe on the server and will be downloaded again when you login to Scenic again. (You have a Scenic account I assume? If you don't, create one before removing app).

I doubt it will help though. But you never know. If it does help could you please also let me know? It might help in my further analyses of this issue.

If you're enjoying Scenic and are happy with the support, please leave a nice rating in the App Store. It would mean a lot to me ❤️

So after re-install of the app everything with regards to zooming is functioning correctly. Only change I have made in the settings so far is change the map style to “outdoor”. I will continue to make changes and monitor the app to see if the issue reappears.

Ok. I am very curious now as to what might have caused this. Thank you for your patience and structural approach to this. Really appreciate your help!

If you're enjoying Scenic and are happy with the support, please leave a nice rating in the App Store. It would mean a lot to me ❤️