Map is slightly behind

Quote from Guido on 10.03.2020, 06:53

I’ve heard this problem before and am looking into it. It is hard to fix because as you say it is not always there. I do not know yet what is causing this.

If you or someone else find anything that could help me find the cause, or if anyone knows why it is sometimes there and sometimes not, please let me know. It might help me find the cause and a fix.

Quote from knightde on 15.03.2020, 10:43

Hey Guido, Mine is ALWAYS behind.  Not just sometimes.  iPhone 7Plus.  I haven't found anything that affects it.  It did not seem to do this with the old version.  Otherwise LOVE the app.  But this has caused me to miss turns.

 

Quote from MannyEric on 15.03.2020, 10:56

Today I went for a ride and discovered that at start all is good, but the map delay starts after a stop, when there is automatic pause and resume.

Quote from Guido on 15.03.2020, 11:32

Ok. Thanks guys. I’ll keep investigating this. If you find anything more structural that could point to a cause please report here.

Quote from Guido on 31.03.2020, 13:41

Hi Guys... got some valuable user feedback recently. Added a support article on it. Could you give the suggestion a try that's mentioned there? Thanks!!! https://scenic.app/knowledge-base/current-position-lagging-behind/

Quote from Guido on 06.04.2020, 17:33

I've made some changes in an effort to fix the current location lag. If any of you would like to beta test, please could you send me an email through the support link? (There's an email me button all the way at the bottom). Thanks!

Quote from Guido on 06.04.2020, 17:37

Also... could you let me know if you have any Custom POI groups? (also if you do not)

Quote from Rob80x on 19.04.2020, 16:39

I just started using this app yesterday on my iPhone Xs and noticed sometimes it’s spot on and other times it’s about 100 yards behind. Did the same today as well while following a route I made.

Quote from Guido on 19.04.2020, 17:04

Hi All,

I've added a support article for this, which I will keep up to date. You can find it here: https://scenic.app/knowledge-base/current-position-lagging-behind/

 

Short summary... still working on it.

All the best,

Guido

Quote from JBrant on 27.04.2020, 08:23

I had this problem starting as soon as the new version of the app came out. Same problem with iPhone 6S and 8. I found that changing to 2D view instead of 3D nearly eliminates this issue.

Quote from Ron on 28.04.2020, 11:50

It would not surprise me if the root cause is in the phone (iOS) and not in the app. Apple is known for increasing resource demands such as memory and processor power release after release. That is why you need a new iphone after couple of years :-D.

After a simple google, I found tons of articles on iphone slowing down and what to do about it.

If you find Scenic responding slow, and as I understand it is not a common issue, than you might want to have a close look at your iphone first and do some of the following:

Follow These Quick Tips To Get GPS Working Again on your iPhone or iPad

• Move to a new location, preferably open space
• Toggle Location Services Off and On
  • Open your phone Settings > Privacy > Location Services and toggle the switch OFF
  • Perform a hard reset on your iPhone
  • Return to Settings > Privacy > Location Services and toggle the switch back ON
• Toggle Airplane Mode On and Off
• Set Date & Time to “Set Automatically” via  Settings > General > Date & Time
• Turn off LTE
• Reset network settings
• Set Do Not Disturb While Driving to Manually
• Drain your battery completely
• Update or Restore your device using iTunes
• Burp your iPhone, just like a baby

Have a look at sites like this: https://www.macworld.co.uk/how-to/iphone/speed-iphone-3463276/

Maybe we can narrow down the cause of this by elimination other iphone related issues first?

My two cents.  I love this app by the way, I bought it today after trial.... cant wait until we can ride for the full again.

 

Stay safe, stay healthy

 

Ron

Quote from Pervan on 10.05.2020, 14:32

Hallo Guido,

Mega cooles App und ich benutze es mit dem Wunderlinq. Bin eigentlich sehr zufrieden und habe schon sehr grosse Touren damit gemacht.

Ich hatte letzte woche und heute aber genau auch diese Probleme, dass die Postion verzögert ist und ich nicht abgebogen bin. Ich hoffe du findest das Problem und kannst es beheben da für mich kein anderes App in Frage kommt. Danke.

Schöne Grüsse aus der Schweiz

Dani

Quote from Prinz A on 17.05.2020, 04:54

Hi Guido,

benutze Senic seit letztem Jahr und bin sehr zufrieden damit.

Gestern habe ich bei meiner Ausfahrt auch dieses Problem gehabt, dass die Positionsanzeige ca. 100-200m bzw. 2-3 Sekunden hinten dran war.

Habe jetzt mal die Tipps von Ron bzw. Macworld.co.uk durchgeführt.

Morgen fahre ich wieder ne Runde und schau mal, ob´s besser geworden ist.

Die Linke zum Gruße

Prinz A

Quote from Prinz A on 18.05.2020, 12:31

Today I did a ride and used Senic for navigation and as second try for tracking only. At both occasions the App was round about 50m behind.

Also recorded the app about 18 km more then in real was driven.

greetings

 

Quote from Guido on 18.05.2020, 12:35

Hi Guys... still working on the 'lag' problem with the beta testers. Sorry about all that. It seems to be a problem in the 3rd party routing framework so might have to wait for a fix from them, or find a workaround for it.

Quote from Guido on 18.05.2020, 12:36

Quote from Prinz A on May 18, 2020, 12:31

Today I did a ride and used Senic for navigation and as second try for tracking only. At both occasions the App was round about 50m behind.

Also recorded the app about 18 km more then in real was driven.

greetings

 

Would you mind sharing the link to the ride with me? Would like to have a detailed look. You can create a link by using the 'share'  button above the map preview. If you prefer you can send the link to me through the 'email me' button at bottom of the support page.

Quote from Prinz A on 19.05.2020, 02:07

Hello Guido,

Would you be so kind and give me your eMail address?

I can‘t use the button eMail me, because I use a third party email app.

greetings

 

Quote from Prinz A on 19.05.2020, 02:10

Oh,

now I could copy and paste the link:

https://scenicapp.space/ride/BKmhNKZl

greetings

Quote from Guido on 19.05.2020, 18:17

Quote from Prinz A on May 18, 2020, 12:31

Today I did a ride and used Senic for navigation and as second try for tracking only. At both occasions the App was round about 50m behind.

Also recorded the app about 18 km more then in real was driven.

greetings

 

Regarding the 18km more... something went wrong with the track recording. It's jumping from Altheim to Bissingen (see screenshot). That explains the 18km. I'll look into why this happened. Did you do a stop at any of these two locations by any chance?