Scenic crashes and does not open after IOS update
Quote from Wouterdemy on 12.08.2020, 00:57Help. anyone has the same issue? Or did I do something wrong?
I'm in the middle of my holidays and scenic is a crucial element of my trip.
Can anyone help?
Thanks,
Wouter
Help. anyone has the same issue? Or did I do something wrong?
I'm in the middle of my holidays and scenic is a crucial element of my trip.
Can anyone help?
Thanks,
Wouter
Quote from Guido on 12.08.2020, 02:59Hi Wouter,
only thing you can do in that case is remove Scenic from your device and redownload it from the App Store. After redownload, login with your Scenic account and redownload your offline maps (so best to do this when on WiFi)
sorry about this. Hope it wasn’t too much of a inconvenience during your trip.
best regards
Guido
Hi Wouter,
only thing you can do in that case is remove Scenic from your device and redownload it from the App Store. After redownload, login with your Scenic account and redownload your offline maps (so best to do this when on WiFi)
sorry about this. Hope it wasn’t too much of a inconvenience during your trip.
best regards
Guido
Quote from Wouterdemy on 17.08.2020, 04:30Hello Guido,
This did work indeed. Thanks for that. It looked to go all awry but in the end it was indeed not much of an inconvenience. Again, many thanks for your prompt and efficient reply.
Can I bother you with two more questions ( I've now travelled ca 2300 km this month solely guided by Scenic and planning a 1000 more in the following days):
1: Every time i make a mistake or Scenic has to calculate a new route : a pop-up asks me if I want to delete the next waypoint (or something like that) : I'm always hastily click on "no". What would be the consequences if I don't answer this question?
2: how do you actually handle a "blocked road"? I click the button but sometimes it still tries to use the blocked road. I think I'm doing something wrong.
Tnx,,
Wouter
Hello Guido,
This did work indeed. Thanks for that. It looked to go all awry but in the end it was indeed not much of an inconvenience. Again, many thanks for your prompt and efficient reply.
Can I bother you with two more questions ( I've now travelled ca 2300 km this month solely guided by Scenic and planning a 1000 more in the following days):
1: Every time i make a mistake or Scenic has to calculate a new route : a pop-up asks me if I want to delete the next waypoint (or something like that) : I'm always hastily click on "no". What would be the consequences if I don't answer this question?
2: how do you actually handle a "blocked road"? I click the button but sometimes it still tries to use the blocked road. I think I'm doing something wrong.
Tnx,,
Wouter
Quote from Guido on 17.08.2020, 09:56Hi Wouter,
If you decide to skip, it will remove the next via point or stop (so the first via point you did not reach yet) from the route and recalculate the route. If you don't choose anything it will do nothing (don't skip).
When you tap the 'blocked road' feature it will ask you how many meters the road is blocked. Based on that it will guide you around the blockage. Let me know if it doesn't work like expected.
Cheers,
Guido
Hi Wouter,
If you decide to skip, it will remove the next via point or stop (so the first via point you did not reach yet) from the route and recalculate the route. If you don't choose anything it will do nothing (don't skip).
When you tap the 'blocked road' feature it will ask you how many meters the road is blocked. Based on that it will guide you around the blockage. Let me know if it doesn't work like expected.
Cheers,
Guido
